The IAM is one of the oldest management institute in the UK having inspired professional business managers and administrators since 1915. Our focus is developing professional administrators, administrative managers and business leaders. We are able to do this through our membership services and qualification programs to help individuals develop skills, build successful careers and reach their full potential.

View our membership and learning areas to find out more about our services.


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We are committed to supporting professionals throughout their careers.

Our individual and corporate membership packages help IAM members stay at the top of their professions by building skills and confidence whilst offering networking opportunities.

IAM members include administrators, personal and virtual assistants, office managers, administrative managers and business leaders. However; administrative management is fully transferable across a multitude of sectors and we welcome applications from any individual working within a role requiring administration or any corporate organisation striving to raise the skills and profile of their teams.

With our ever growing international membership base, it is an excellent time to become part of our community.

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We have been developing national standards in administrative management qualifications since 1915. As the oldest management institute in the UK, our long standing in the education sector means we understand your continuing education needs. This extensive history ensures you are provided with high-quality courses developed through decades of experience.

All of our qualifications are nationally recognised and are respected by employers and higher education institutions alike. Each qualification is also accredited by qualification regulatory authorities in England (Ofqual), Wales (Welsh Government), and Northern Ireland (CCEA).

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